About the client
For more than 70 years, Stockland have been creating and curating communities with people at the heart. As one of the largest retail property owners and corporate and residential developers and managers within Australia, Stockland specialise in creating lively town centres and beautiful residential areas that serve as the heartbeat of thriving communities.
The challenge
In order to remain focused on accelerating delivery in their core business, scaling capital partnerships and achieving long-term sustainable growth, Stockland were looking to minimise the number of cleaning and maintenance contractors they were using in-house across several of their sales centres. The many hands were creating more work for their administration teams and they wanted to simplify the process. Stockland reached out to CMS to see if we could take care of all their cleaning and maintenance needs, with everything serviced by the one provider.
Our response
CMS worked closely with Stocklands’ key decision makers to determine exactly what their central pain points and requirements were, committing to providing regular cleaning and on call maintenance including plumbing, electrical, painting, carpentry and all other handyman requirements. This was undertaken for four of their major sales centres across Sydney and Wollongong.
The results
CMS continues to provide the highest level facilities management solutions to Stockland’s sales stores across NSW. With our partnership goals aligned, our team provides regular cleaning and maintenance on request to ensure their facilities are managed at the highest level.
