Collective Maintenance Services

Case Study: Medical

admin — Mon, 07 Apr 2025 07:56:52 +0000

About the client

The RCPA Quality Assurance Programs are world leaders in the provision of external quality assurance for pathology laboratories. Their programs are offered in Australia and internationally in over 60 countries. The RCPAQAP is committed to providing efficient and customer-focused service to all it’s participants.

The challenge

CMS reached out to the RCPAQAP in 2020 to see if they required any cleaning or maintenance services for their offices and laboratories. As it turned out the organisation was experiencing inconsistent service in their nightly cleaning, with little to no communication with their service provider at that time. As a result they were highly responsive to our offering.

Our response

RCPAQAP is a unique customer in that they have a laboratory on site within their offices. The lab has very strict protocol and procedures to follow each night we are onsite, to ensure there is no cross contamination from outside the lab and within the lab. Our cleaning team are highly trained in the procedures and requirements and there is constant communication between RCPAQAP and CMS on daily tasks and requirements which helps us to support their every need.

The results

As the relationship developed with the provision of our cleaning services, CMS began to provide maintenance services for RCPAQAP also, including scheduled test and tag of all equipment on site, compliance of fire services, plumbing and electrical services, painting, handyman services, deep cleans including carpet steam cleaning, window cleaning and pest control.

CMS now provides a bespoke solution for all RCPAQAP’s cleaning and maintenance needs. From the client

‘It has been a great solution having CMS manage all aspects of the services we require to the expected standard. CMS makes our jobs easier with their efficient, professional approach and good communication.’

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Case Study: Retail

admin — Mon, 07 Apr 2025 07:52:22 +0000

About the client

Ralph Lauren is an iconic network of global fashion brands selling premium apparel, accessories, homewares and fragrances, prominent on high streets worldwide, as well as online.

The challenge

Spearheading world-class design, marketing and distribution means Ralph Lauren has a full comprehensive supply chain. Maintaining seamlessly operating premises are vital to upholding the pace-setting quality and service that are synonymous with the Ralph Lauren brand. As an iconic fashion brand, presentation is important currency to Ralph Lauren. The company needed its premises’ to be relied upon as a strong brand ambassador that runs like a well-oiled machine.

Our response

We worked with key decision-makers within Ralph Lauren to understand the company’s unique needs. In consultation with the operations manager, director and store managers, we tailored an end-to-end facilities management solution to scale. Our Ralph Lauren service package encompassed; Cleaning, Property Maintenance, Electrical, Painting, Pest Control and Essential Safety Services including: Electrical test and tag, Test and tag fire extinguishers and emergency exit light testing.

Proactive facilities management was achieved through quarterly site audits. To further streamline our efficiency, responsiveness and client communication, we created an app to log jobs and resolve issues onsite that fell under our management.

The results

We provide centralised support and resolution to Ralph Lauren facilities stores throughout Australia with the same single point of contact should any issue arise. Our tailored facilities management package ensures their facilities are maintained at the highest level and advice given where cost savings can be made in the context of facility maintenance and performance.

From the Client

‘Collective Maintenance Services are always extremely helpful in providing experienced suggestions and solutions to all our queries. They’ve been very efficient in the way they communicate, always reliable and can guarantee to have a quick turnaround time. The team were especially proactive in getting out to visit our sites and developing a relationship with our team, which has been appreciated by all. I wouldn’t hesitate to recommend CMS to others.’

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Case Study: Co-Working Space

admin — Mon, 07 Apr 2025 07:47:55 +0000

About the client

WOTSO is fast establishing itself as the go-to co-working business of choice. With its concept of an exciting and innovative, networking hub, it lends new meaning to “work” in the 21st century. With an ever-growing network of flexible co-working spaces around regional and suburban areas of Australia, WOTSO services sole traders, SME and corporates all under the one roof.

The challenge

CEO Jessie Glew reached out to CMS due to issues with their current cleaning team. Their existing provider was inconsistent and constantly missing parts of the scope. On contacting their provider about this they were promised that the issue/s would be resolved, however nothing changed.

Being a service-based business, Wotso needed a partner who understood their customers’ needs as well as the complexities of running a flex space ~ tenants moving in and out monthly, event spaces and meeting rooms requiring extra services or additional cleaning and common area’s being kept above standard to ensure hygiene was a priority.

Our response

CMS’s solution was to provide a highly trained consistent cleaning team to support Wotso’s flex work spaces. Open communication between Wotso and CMS helps resolves issues in real time and also provides feedback to ensure CMS is constantly improving our service.

The results

Following the implementation of our regular cleaning services, CMS now also provide Wotso with scheduled deep cleaning services including carpet and window cleaning to ensure their offices are always beautifully presented for current and future tenants. We also provide gardening services on their sites that are independently owned.

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Case Study: Commercial Property

admin — Mon, 07 Apr 2025 07:40:00 +0000

About the client

For more than 70 years, Stockland have been creating and curating communities with people at the heart. As one of the largest retail property owners and corporate and residential developers and managers within Australia, Stockland specialise in creating lively town centres and beautiful residential areas that serve as the heartbeat of thriving communities.

The challenge

In order to remain focused on accelerating delivery in their core business, scaling capital partnerships and achieving long-term sustainable growth, Stockland were looking to minimise the number of cleaning and maintenance contractors they were using in-house across several of their sales centres. The many hands were creating more work for their administration teams and they wanted to simplify the process. Stockland reached out to CMS to see if we could take care of all their cleaning and maintenance needs, with everything serviced by the one provider.

Our response

CMS worked closely with Stocklands’ key decision makers to determine exactly what their central pain points and requirements were, committing to providing regular cleaning and on call maintenance including plumbing, electrical, painting, carpentry and all other handyman requirements. This was undertaken for four of their major sales centres across Sydney and Wollongong.

The results

CMS continues to provide the highest level facilities management solutions to Stockland’s sales stores across NSW. With our partnership goals aligned, our team provides regular cleaning and maintenance on request to ensure their facilities are managed at the highest level.

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Understanding the Scope of Services Offered by CMS

admin — Thu, 20 Mar 2025 02:35:00 +0000

When it comes to maintaining a clean, professional, and functional workspace, Collective Maintenance Services (CMS) stands out as a trusted provider of commercial cleaning and property maintenance solutions across Australia. With a reputation built on reliability, quality, and innovation, CMS delivers a wide range of services tailored to meet the needs of businesses across different sectors.

Whether you’re looking for commercial cleaners in Melbourne or comprehensive maintenance solutions in Sydney, CMS is equipped to deliver.

Comprehensive Commercial Cleaning Services

One of CMS’s core strengths lies in its comprehensive commercial cleaning services. Businesses of all sizes and industries rely on CMS to keep their environments clean, hygienic, and presentable. As leading commercial cleaners in Sydney and Melbourne, we offer tailored solutions that address the unique cleaning challenges of each client.

From daily office cleaning to high-traffic retail space sanitation, CMS provides services including:

General office cleaning
Carpet and floor maintenance
Window and glass cleaning
Restroom sanitation
Waste management
COVID-safe disinfection cleaning

By delivering consistent results and using environmentally responsible cleaning products, CMS ensures a safe and welcoming environment for employees, customers, and visitors alike.

Office Cleaning Specialists

Office environments require specialised attention to ensure hygiene and productivity. CMS’s office cleaning services are designed to support professional settings, with flexible schedules and discreet service. With a keen eye for detail, CMS helps clients maintain a workspace that promotes health, morale and professionalism.

Whether you operate a small office in Melbourne or a large corporate space in Sydney, CMS’s expert cleaning teams adapt their services to your needs and ensure compliance with industry standards and OH&S regulations.

Property Maintenance Services

CMS goes beyond cleaning by offering full-scale property maintenance solutions. These include both reactive and scheduled maintenance services that keep facilities running efficiently and safely. From electrical and plumbing repairs to painting and building upkeep, CMS has an experienced team capable of managing both small repairs and large-scale renovations.

Their programmed maintenance services ensure your property remains in top condition year-round, minimising costly emergency repairs and extending the life of your infrastructure.

Industry Coverage

CMS proudly services a diverse range of industries, including:

Corporate and commercial offices
Retail and shopping centres
Education and childcare facilities
Medical and healthcare settings
Industrial and manufacturing sites
Government and council buildings

This broad scope ensures that clients receive industry-specific cleaning and maintenance services, all managed by a single trusted provider.

Why Choose CMS?

Businesses across Sydney, Brisbane and Melbourne choose CMS because of their unwavering commitment to excellence, customer satisfaction, and innovation. Here’s what sets CMS apart:

Experienced and vetted professionals: CMS’s team members are highly trained and background-checked.
Tailored solutions: Every service is customised to suit your property’s specific needs.
Eco-conscious approach: CMS uses sustainable products and practices to reduce environmental impact.
Quality assurance: With a strong focus on service consistency and client feedback, CMS guarantees satisfaction on every job.

A Trusted Name Across Australia

Whether you’re a business owner in need of commercial cleaners in Melbourne or a facility manager seeking trusted commercial cleaners in Sydney, CMS delivers reliable and professional service. Their dedication to customer service, ongoing innovation, and high cleaning standards makes them the go-to choice for businesses that value quality and professionalism.

Collective Maintenance Services continues to raise the bar for commercial cleaning and maintenance services in Australia. With a wide scope of offerings and a proven track record across multiple industries, they are perfectly positioned to support your business’s ongoing success. To learn more or request a tailored quote, visit cmsaus.com.au.

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Why uniforms are still so important in the workplace

admin — Thu, 06 Mar 2025 07:41:00 +0000

Uniforms have a questionable reputation, but they are still so important to have in the workplace. Luckily, science has shown there are psychological benefits for customers and staff when uniforms are worn in the workplace.

At Collective Maintenance Services, our commercial property maintenance service staff wear uniforms on the job for this reason. Here are three major psychological advantages of why you might want to consider it for your workplace.

Makes a Good Impression

An employee in uniform instantly conveys a professional business image, commitment to their role, and suitability for the job. Uniforms also suggest well-trained staff, strong team collaboration, and confidence in service delivery. For customers, consistent employee uniforms enhance brand recognition, trust, and create a seamless, professional experience.

Brand Awareness

A company uniform, especially one that has a logo, company slogan, or company colours is a clever way to advertise and increase brand awareness. Our highly-skilled workforce takes pride in wearing the signature blue polo shirts with our silver Collective Maintenance Services company logo. They’re aesthetically-pleasing, but also functional and practical since our commercial property maintenance team are physical workers.

Promoting Company Loyalty

Wearing a company uniform is a powerful way to showcase team spirit and reinforce your brand’s professional image. Well-designed uniforms that staff are proud to wear can boost employee confidence, enhance workplace morale, and promote a strong sense of unity. Research shows that employees who look professional are more likely to feel professional, increasing productivity and job satisfaction. Uniforms also support team building by creating a cohesive and consistent appearance across your workforce.

We not only tailor our uniforms to complement our professionalism and practicality, but we also tailor affordable, quality-assured service packages for you. Contact us for a consultation for any of your cleaning, painting, electrical, gardening, plumbing, or maintenance needs.

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How Office Cleaning Enhances Employee Productivity and Well-being

admin — Tue, 18 Feb 2025 02:08:00 +0000

Maintaining a clean and organised workspace is essential for any successful business. Beyond just aesthetics, a tidy office environment plays a significant role in boosting employee productivity and overall well-being. For Sydney-based businesses, investing in professional commercial office cleaning services in Sydney isn’t just a maintenance task—it’s a smart business decision.

At Collective Maintenance Services, we understand how crucial a clean office is for staff morale, client impressions, and day-to-day efficiency. That’s why we provide top-tier office cleaning services that businesses can rely on for excellence and consistency.

A Clean Workspace Means a Healthier Team

One of the most direct benefits of a professionally cleaned office is the reduction in germs and allergens. Dust, bacteria, and mould can accumulate quickly in high-traffic areas such as workstations, kitchens and restrooms. When left unchecked, this buildup can contribute to employee illnesses and increased sick leave.

Professional office cleaning services in Sydney like those offered by Collective Maintenance Services include deep cleaning of surfaces, proper sanitation of shared spaces and routine dusting and vacuuming to help maintain air quality and hygiene. The result? Fewer sick days and a healthier, happier workforce.

Boosting Focus and Reducing Stress

Clutter and mess are known to increase cognitive overload and stress. When employees are surrounded by disorganised spaces, it becomes more difficult to concentrate and stay productive. A clean, uncluttered environment helps create a calming atmosphere where employees can focus on their tasks without distractions.

Our commercial office cleaning team ensures that desks, meeting rooms and common areas are consistently neat and presentable, giving your staff the clarity they need to perform at their best.

Enhancing Morale and Company Culture

A clean workplace sends a strong message about your company’s values. It shows that you care about the comfort and well-being of your employees and clients. This sense of pride in the workplace can greatly improve employee morale and engagement. When workers feel respected and valued, they’re more likely to be motivated and productive.

CMS’s dedicated cleaners are trained to uphold high standards in every job, ensuring your office remains a welcoming and professional space for staff and visitors alike.

Making a Great First Impression

First impressions count—especially in business. When clients, customers or potential partners enter your office, the cleanliness of your space reflects directly on your brand. A professionally cleaned office communicates professionalism, attention to detail and credibility.

With CMS’s reliable office cleaning services, you can be confident that your office always looks its best, making it easier to win trust and build relationships from the moment someone walks through the door.

Customised Cleaning Plans to Suit Your Business

Every office is different. That’s why our team at CMS tailors our commercial office cleaning services to suit your specific needs and schedule. Whether you require after-hours cleaning, daily touch-ups, or scheduled deep cleans, we work around your operations to ensure minimal disruption and maximum efficiency.

Ready to improve productivity through a cleaner office? Trust CMS—your go-to partner for commercial office cleaning in Sydney—to deliver a spotless workspace that supports your team’s success. Visit our Office Cleaning Sydney page to learn more and request a free quote today.

The post How Office Cleaning Enhances Employee Productivity and Well-being appeared first on Collective Maintenance Services.

Whether you’re reactive or proactive – we’ve got you covered

admin — Wed, 05 Feb 2025 07:37:00 +0000

No one can predict all of life’s surprises. You can, however, be prepared for it. Your goal is to choose a property maintenance company like Collective Maintenance Services, that can offer you both types of services: from the surprising (reactive) to the expected (programmed). If you’re not so sure what reactive and programmed maintenance are, read on to find out.

Reactive Commercial Property Maintenance

Reactive commercial property maintenance refers to urgent repairs or unexpected issues that arise without warning—such as electrical faults, damaged carpentry, hardware malfunctions, or emergency ground maintenance following extreme weather. These situations demand prompt attention to prevent further disruption or damage.

That’s why it’s essential to have a dependable and cost-effective commercial property maintenance team ready to respond quickly.

Collective Management Services has highly skilled tradespeople who are available 24 hours a day, 7 days a week just in case “stuff happens” and you need help – pronto. Our team delivers a fast, professional service when you need it the most.

A few of our services include:

Handyman Major and minor repairs
Carpentry and plumbing
Locksmiths
Building audits
Furniture assembly

Programmed Commercial Property Maintenance

Programmed commercial property maintenance—also known as proactive maintenance—involves scheduled upkeep and preventative measures to keep your building in top condition. Unlike reactive maintenance, this approach is planned in advance, helping you avoid costly repairs and downtime.

Regular maintenance shows that you care about the presentation and performance of your property while extending the life of key systems and infrastructure. It’s a smart, cost-effective strategy for long-term asset management.

Choosing a programmed commercial maintenance company is more economical and relieves the extra pressure of a growing to-do list. Collective Maintenance Services includes a whole range of specialist fields, including commercial painting maintenance, which many businesses are learning is an important part of being proactive.

Programmed painting maintenance keeps your commercial property looking clean, professional, and up to date, while also helping to reduce long-term repair costs. Regular painting as part of a planned maintenance schedule acts as a preventative measure, protecting surfaces and improving overall building condition. With ongoing upkeep, minor issues like cracks or water damage are more likely to be detected early—before they become costly problems.

Whether you have a surprise maintenance issue or plan to be proactive with programmed commercial maintenance, Collective Maintenance Services is your path to asset protection. Our site managers will tailor a programmed commercial maintenance package suited to you. Contact us today for a superior level of service.

The post Whether you’re reactive or proactive – we’ve got you covered appeared first on Collective Maintenance Services.

Top Tips for Workplace Hygiene

admin — Mon, 03 Feb 2025 21:53:16 +0000

So at the risk of sounding obsessive, here’s the deal.

Bacteria is everywhere, which is why many of us can be feeling fantastic one day, and the next we somehow catch a cold or flu. Bacteria is part of the furniture, literally, and it spreads easily around us, both airborne and on material objects and as much as we don’t like to be obsessive about it either, there is a practical reality to hygiene that begs a certain level of adherence to best practice.

As a commercial cleaning company with years of experience in infection control, below are our top 5 tips for better hygiene in the workplace.

1. Handwashing ~ we know it may sound like a simple no brainer exercise, but hand washing is absolutely the number one essential when it comes to hygiene. But guess what, you don’t have to wait until you use the bathroom to wash your hands. Did you know pretty much everything you touch in a space will have some level of bacteria on it? Imagine you are moving from the office, to your car, you drop into the supermarket or your favourite café to grab your morning coffee, all the while you are coming into contact with objects. Then you pick up your phone, make a call or scroll through social media, you get the ‘bacterial’ picture. It’s everywhere.

Washing your hands with a good antibacterial hand soap a few times throughout the day will go a long way to preventing the spread of bacteria in the office.

2. Regular Cleaning ~ we say this to all our clients, leaving a shared office space unclean for too long is a recipe for employee absence and sick leave, not to mention low employee morale. Regular cleaning with good quality cleaning products that remove the build-up of harmful and festy bacteria is a must. Not only does it boost productivity working in a clean and fresh environment, it prevents the spread of potential illness as well.

3. Indoor Plant purifiers ~ you simply don’t know what you’re missing out on by not having an indoor plant in your office space. Not only do they purify and detoxify the air through the removal of airborne volatile organic compounds, they also, and as a result of this, contribute to a positive vibe in a space through their beautiful aesthetics. The ultimate in nature comes to you.

The most notable indoor plants for air purification include the Peace Lily, Mother in Law’s Tongue and Avica Palm, all of which are very beautiful to the eye.

4. Commercial Grade Cleaning Products ~ it’s important to check in on the cleaning products you’re using, particularly if you have a large co-working space with clients or other visitors frequenting more regularly. Commercial grade cleaning products are more effective when it comes to bacteria removal, and also offer a longer lasting protective coverage against the build-up that naturally follows each clean.

5. Hand sanitiser ~ last but definitely not least of our top tips, and hand in hand (pun intended) with washing, the use of a good hand sanitiser at intervals throughout the day can help prevent the spread of bacteria and subsequent transmission of illness. We recommend you check the ingredients of the hand sanitiser you choose as there are some on the market that are more effect than others due to the amount of alcohol they contact. Generally anything that contains over 70-75% alcohol will do the job.

Having a few hand sanitising stations about the office space is a great way to ensure all co-workers are doing their bit for office hygiene.

How can Collective Maintenance Services support your business?

At CMS we offer Complete Care Packages for businesses that are tailored to your needs. We can take care of all your cleaning and maintenance requirements however large or small, and our teams will ensure your premises are kept tidy and organised on a week to week or monthly basis – whatever works for your business and your budget.

To find out more about our care packages please reach out to our customer service team on 1300 859 859.

Collective Maintenance Service ~ your multi-trade service provider

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How to keep your workplace safe in a digital world?

admin — Mon, 27 Jan 2025 07:40:00 +0000

We live in a digital world and it brings risks and hazards in the form of electrical currents. More businesses are hiring commercial electricians and technicians to help make their workplaces safe from these invisible liabilities.

If you are considering a commercial electrician in Sydney or surrounding areas, our team can assist with regular audits and maintenance of your retail store, office, school or any other commercial or residential building.

Meanwhile, here are four top ways to keep your workplace safe in a digital world:

Regular electrical maintenance

Regularly scheduled testing, date tagging, and maintenance of electrical equipment by a licensed professional help your business keep track of performance and potential electrical risks.

Collective Maintenance Services is available 24/7 and ensures that well-developed risk mitigation strategies are in place by implementing a planned maintenance program, which will reduce dangers in your workplace.

Safety first with safety switches

Residual Current Devices (RCD) are safety switches designed to turn off unintended electricity that could cause an electric shock or electrical fire. Safety switches minimise safety risks and protect your business from equipment malfunctions by monitoring electrical currents and detecting abnormalities.

Use extension cords and adaptors correctly

An extension cord piled with plugs and adaptors is known as stack plugging and is an electrical nightmare. Use only one extension cord or adaptor per socket to keep the power point from overloading or catching fire.

When using extension cords outside, keep them away from direct sunlight or sharp edges where the outside of the cord could become damaged, resulting in hazardous conditions.

Keep staff up to date about risks and best practices

Lack of awareness can lead to dangerous electrical accidents. Equip your staff with educational tools and clearly displayed safety procedures to enhance knowledge and compliance, particularly for younger employees.

It’s important to regularly update and inform your team about any changes to safety expectations and protocols to maintain a secure workplace.

Living in a digital world doesn’t need to be dangerous, especially if you’ve hired a fully-qualified commercial electrician in Sydney. Collective Maintenance Services has a team of risk-management electricians and technicians that are driven by a commitment to provide the best quality, value, and service to our clients at an affordable rate.

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